• Institute for Workforce Education & Development

          Providing Quality Training and Development Programmes... possessing the will to overcome limitations

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        • Manpower & Maintenance Business Services

          Our Mission

          To provide high quality outsourced services and solutions that drive efficiency and productivity for our business partners.

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        • Manpower and Maintenance Services Foundation (MMSF)

          Our Inspiration

          Improving Lives Through Education. The power of education to positively transform life paths and lay the foundation for personal and national success is widely known. The foundation provides support to children and youth to access and fully maximize educational opportunities through grants, scholarships and internships. The Foundation also aids the transition process into the world of work through its mentorship programme. Here MMS employees volunteer as mentors to encourage and provide guidance to those who need it.

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1(876) 920-4721-5

Executive Leadership

MMS is managed by a qualified and highly efficient group of individuals.




Audrey Hinchcliffe is the Founder and Chairman of Caribbean Health Management Consultants Ltd. (CHMC) her first business entity, followed by the establishment of Manpower & Maintenance Services Limited and its Subsidiaries comprising the Institute for Workforce Education & Development Ltd. (IWED), Manpower & Maintenance Services Placement Agency Ltd. (MMSPA), and Manpower & Maintenance Services Foundation.

Prior to the start of her entrepreneurial endeavors, Mrs. Hinchcliffe boasts an illustrious career in health-care and education spanning the post of Registered Nurse in Hospitals and Occupation Health in Jamaica, through the ranks of nursing specializations, to Nursing Administration, Hospital Administration and Educator from New York to Florida, USA. From a successful health-care profession in the USA, she was recruited by the Caribbean Community Secretariat (CARICOM) in Guyana (1982), where she served over six (6) years as the first Health Development Officer for the then seventeen (17) member states of CARICOM before returning to Jamaica to begin her foray into business (1988).

Mrs. Hinchcliffe is the Author and Publisher of Taking Care: A Manual for Medical Office Administrators. (Self-Published 1988)

She holds a Master of Science Degree in Health Administration from Long Island University, New York, a Bachelor of Arts Degree in Community Health from St. Francis College, Brooklyn, New York, and a Certificate in Health Economics from the University of York in the United Kingdom. She is a Registered Nurse trained at the University Hospital of the West Indies, School of Nursing, a graduate of Excelsior High School, Fitz Henley Commercial School for Typing, Shorthand and Book keeping and The Bohemia Elementary School, where she passed First and Second Jamaica Local Examinations prior to attending Excelsior High School, where she passed the Senior Cambridge Examination.




Chief Executive Officer

Don A. Gittens is the Chief Executive Officer (CEO) of Manpower and Maintenance Services Limited Group comprising Manpower and Maintenance Services Limited (MMS), Manpower & Maintenance Business Services Limited (MMBS); Manpower and Maintenance Sales and Distribution Limited; Institute for Workforce Education & Development (IWED); Manpower & Maintenance Services Foundation and the M’Power Women’s Group.

Mr. Gittens is a seasoned Management Professional who has represented Jamaica at the highest level internationally.  He possesses a wealth of knowledge with over twenty (20) years’ experience in Business Development, Strategic Planning, International Investment & Trade Negotiations, Policy Development, Strategic Marketing, Client Relationship Management, Consultative and Technology Sales and Project Management.

Among his experience is Manager, Logistics, Energy, Infrastructure and Emerging Sectors (2016-2023) and Consultant Business Development/Senior Consultant Knowledge Services/Acting Manager, Special Projects (2005-2011) at Jamaica Promotions Corporation; Regional Enterprise Account Manager/BPO Executive Manager at Cable and Wireless Jamaica (LIME/C&W Business) (2011-2016); Information Systems Manager at Clico Holdings (Barbados) Limited (2004-2005).

He holds a Post Graduate Certificate in Project Management from the Mona School of Business (2009); a Master of Science Degree in Telecommunications  from State University of New York: Institute of Technology (2002-2004) and a Bachelor of Science Degree in Hotel Management from the University of the West Indies (1999-2001).  He is a trained Project Manager and a Certified Mediator.

Mr. Gittens’ greatest strength is motivating teams and he possesses excellent communication, negotiating and networking skills.  He served as Past President of the Kiwanis Club of Downtown Kingston, Jamaica (2014/2015) and Lieutenant Governor, Kiwanis International, Division 23 East (2020/2021).




Director – Human Resource Management

Ms. Young has over fourteen (14) years human resources management experience, holding senior positions in both the public and private sectors, she has been tasked with the responsibility for the development, management and guidance of human resources as well as the development, implementation and management of excellent human resource policies and procedures. She is currently pursuing M.Sc. Degree in International Public and Development Management at the University of the West Indies and hold a B.Sc. Degree in Management Studies from the University of the West Indies.



Chief Accountant

Mr. Steve Robinson has over thirty (30) years of professional experience in analyzing financial statements, external and internal auditing, accounting, taxation, lecturing, financial management & control, and business consulting. Among Mr. Robinson’s experience is Head, Corporate Services at the Jamaica Agricultural Commodities Regulatory Authority (2018 – 2022); Acting Director General (2013 – 2017) and chief Accountant (2011-2013) at the Coffee Industry Board; Tax Manager/Associate Partner at Boldeck Jamaica Chartered Accountants (2009 – 2010) and Senior Accountant at Ashtrom Building Systems Limited (1996 – 2006). Mr. Robinson also lectured at the Students’ Accountancy Training Consortium between 2008 and 2015. Mr. Robinson is a Chartered Accountant and is a Fellow of the Association of Chartered Accountants of the United Kingdom (FCCA); Fellow of the Institute of Chartered Accountants of Jamaica (FCA), and a Registered Public Accountant and member of the Public Accountancy Board of Jamaica (RPA). He is the President of the Brotherhood of St. Andrew (BSA), St. Luke Church, and former member of the Kinston College Chapel Choir & Basketball team. Mr. Robinson is an excellent team player who believes far more can be accomplished out of a team rather than an individual, and as such he utilizes initiative to achieve company objectives. He currently serves as Chief Accountant at Manpower and Maintenance Services Limited Group since December 2022



Director of Operation

Mr. Duncan is an audit professional with over 20 years of experience in auditing and accounting. He is a meticulous evaluator of accounting systems and control processes to ensure financial statements are accurate and the actual financial viability of business operations is presented. Mr. Duncan has held several Accounting and Auditing positions at the senior level in private and public sector entities both locally and regionally. He holds Diplomas in Internal Auditing, Risk, and Quality Management and is a Certified Fraud Examiner. He is also an Associate Member of the Association of Certified Fraud Examiners (ACFE) and a candidate for Master of Science in Project Management. Mr. Duncan joined the Manpower Group in 2019 as an Internal Auditor and currently serves as Director of Operations since May 1, 2020.



Director of Facility

Mr. Brown has direct responsibility for Contracts Administration, ensuring that start-up, monitoring of contracts, tracking expiration dates for renewal, also ensuring quality services are provided and maintained at all locations to meet client Satisfaction and demands.



General Manager, Marketing, Sales, and Distribution

Mr. Watson has over 25 years’ experience as an accomplished management professional with extensive retail marketing and sales experience, encompassing strategic planning and management, qualitative & quantitative research knowledge, creative development, public relations, sales promotion, and digital/social/mobile strategy. He is a skilled brand equity builder who has lead teams of professionals focused on channel strategies and an effective communicator who is a strong team builder and mentor. Among Mr. Watson’s experience is Marketing and Communications Manager, Pepsi Cola Bottling Company (2013 – 2018); Group Public Relations, Marketing, Events and Sponsorship Manager, ATL Group of Companies/Sandals Resorts International (2010-2012); Country and Field Marketing Manager for Jamaica and the Caribbean, Red Bull GMBCH/Caribbean Producers Group (2003-2008); Territory Manager and Regional Events Coordinator, Red Stripe (1995-2002). Mr. Watson holds Diplomas in Digital Marketing & Communications and Marketing and Sales Development; Certificates in Management Training (Focus in PDCA/6 Sigma White Belt); Procurement & Planning and Sales & Marketing and is a candidate for Master of Business Administration He currently serves as General Manager – Marketing, Sales & Distribution since November 2022.




Project Officer

Miss Lindsay has responsibility to provide efficient administrative support for all activities of each project and oversee the logistics relating to the execution of such activities; coordinate activities, resources, equipment, and information. Miss Lindsay is currently pursuing a Bachelor of Science Degree in Business Administration from University College of the Caribbean, specializing in Human Resource Management and has a Certificate in Supervisory Management from The University of the West Indies Open Campus.